Outcomes Engineering Lead

About Healthy Together and the Outcomes Team

Healthy Together’s mission is to make our government the best-run organization in the world. Our software platform helps states deliver critical programs like SNAP, WIC, and Medicaid Enrollment more efficiently and with a best-in-class user experience for both citizens and administrators. Leveraging automation and AI, states are able to reduce costs and help people more easily use their food and health benefits. Healthy Together products are used by over 5 million users, and our app has a #1 App Store ranking in Health & Fitness (220k+ reviews, 4.9/5 stars). The company is growing rapidly, doubling the number of states we serve in the last 6 months.

The Outcomes team is responsible for the end-to-end scoping, deployment, and success of each solution we develop. We work closely with our government partners to understand citizen and administrator pain points and workflows, and then forward deploy our team to build cutting-edge solutions. The applications we build leverage our proprietary Polycore platform, a composable SaaS platform with the foundational reusable modules needed for most government food and health benefit programs.

The Outcomes Engineering Lead Role

We are looking for a leader - a product-minded engineering leader to drive the development and success of solutions we build for our clients. The ideal candidate has deep experience with software development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally with the client, and has strong intuition from experience of where automation and AI can drive efficiency. You will also have the opportunity to build new internal AI agents that will accelerate future client work.

What You’ll Love About This Role

Healthy Together is a mission-driven, high-growth startup where every team member directly impacts how millions of Americans access critical food and health programs.

You will build AI-powered applications and systems that will impact and help millions of people across the country. This role is perfect for someone who wants to build technology and AI to help people and make our government the best-run organization in the world.

Responsibilities

• Lead team of engineers to partner with state and local government clients to deeply understand program workflows, citizen and staff pain points, and define the right technical solutions to achieve measurable outcomes.
• Drive design and development of AI-powered and automation-driven applications using Healthy Together’s Polycore platform and modern web technologies.
• Translate ambiguous operational or policy challenges into clear technical requirements, data models, and product designs.
• Own end-to-end delivery — from scoping and architecture to deployment, integration, testing, and monitoring.
• Collaborate closely with Product, Design, and Client Success leads to ensure the solution meets both the client’s goals and Healthy Together’s technical standards.
• Identify and implement opportunities for automation, efficiency, and data-driven decision making across client programs.
• Lead internal initiatives to improve our internal engineering and deployment playbooks to make each future engagement faster and higher quality.

Minimum Qualifications

• 6+ years of professional experience in software engineering, full-stack development, or applied AI development.
• Proven ability to lead teams to build production systems that serve real users.
• Strong skills in one or more modern programming environments (e.g., TypeScript/React, Python, Node.js, or similar).
• Experience with building and working with API integrations.
• Experience using AI software development tools to accelerate development (e.g., Cursor, Claude Code, Devin)
• Familiarity with cloud infrastructure (AWS, GCP, or Azure) and modern DevOps practices.
• Experience working directly with clients or cross-functional stakeholders to define and deliver solutions.
• Excellent communication and collaboration skills — comfortable discussing technical trade-offs with engineers and explaining concepts to non-technical partners.
• Product mindset: ability to think beyond the code to the outcome, user experience, and long-term maintainability.

Nice to Haves

• Experience leading teams to build or integrate AI systems.
• Prior work in civic tech, GovTech, health tech, or adjacent regulated domains.
• Experience with data modeling and analytics pipelines.
• Comfort working in dynamic, forward-deployed environments where scoping, building, and iterating happen quickly.
• Prior leadership experience at a startup.