This is a permanent, full-time, remote role for someone based in the United Kingdom. You will be the primary designer in a cross-functional squad, designing the product across iOS, Android and web, from early research through to delivery.
What You'll Do
- Design mobile-first experiences across iOS, Android and web, following platform conventions and the existing design system.
- Run discovery research and testing for your squad, including user interviews, usability testing and concept testing.
- Define problems and hypotheses with your squad and choose the right method to validate them.
- Use product analytics and qualitative feedback to measure impact and guide iteration.
- Design AI-powered features, such as matching and personalisation, with trust and transparency built in.
- Use AI tools day to day for exploration, prototyping and research synthesis.
- Work with product, engineering, research, content, data and commercial teams: explain design decisions, run workshops and agree trade-offs.
- Contribute to the design system, creating accessible, cross-platform patterns (WCAG).
- Map end-to-end journeys and service relationships rather than solving problems in isolation.
- Experience designing complex products across native iOS and Android apps and web, with good knowledge of iOS Human Interface Guidelines and Android Material Design.
- Hands-on user research experience: choosing methods, running sessions and turning findings into design direction.
- Strong interaction and visual design skills, including prototyping and working within a mature design system.
- Experience with design systems and accessibility standards (WCAG).
- Regular use of AI-assisted design or prototyping tools, ideally Cursor, Claude Code or similar, and a genuine belief that AI has a place in the design process.
- Experience designing consumer products, thinking about how people feel as well as how the product functions, rather than a background mainly in B2B, enterprise or public sector.
- Comfort helping define the problem yourself, rather than working from a fully scoped brief.
- When you disagree with a decision, you stay in the conversation and help find a way through.
- Clear communication and experience working in cross-functional product squads, ideally in a scale-up.
- A portfolio showing end-to-end work with measurable impact.
- Based in the United Kingdom with the right to work here. Visa sponsorship is not available.
- Experience designing AI/ML features such as recommendation engines or LLM interfaces.
- Experience in two-sided marketplaces, subscription or membership businesses, or trust and safety products.
- Experience with self-serve analytics tools (such as Amplitude or Mode) and research repositories (such as Dovetail or Chattermill).
- Discretionary 10% quarterly bonus and an equity package for permanent employees.
- Salary reviewed annually.
- 25 days off plus bank holidays and a festive closure between Christmas and New Year.
- Pension: 5% employee, 3% employer contribution.
- Bupa health and dental insurance, a healthcare cash plan, an eyecare scheme and weekly virtual yoga.
- A free annual premium membership of the company's platform, plus five to gift to friends and family.
- Up to £500 a year towards travel costs when you book a stay through the platform and work remotely from there.
- Rescue pet adoption fees covered, plus "pawternity" leave.
- £200 a year for home office equipment, a MacBook and Apple accessories, and access to co-working spaces worldwide.
- Quarterly all-expenses-paid meetups, funded team events and paid learning and development.
- Two days of paid volunteering a year.
- £500 referral bonus.