Content Designer

About The Company DoorDash is a leading technology and logistics company dedicated to empowering local economies by connecting consumers with their favorite local merchants. Since its inception, DoorDash has revolutionized the way people access goods and services, starting with food delivery and expanding into retail, grocery, and other verticals. The company's mission is to create a seamless, human-centered marketplace that makes everyday life easier, faster, and more connected. With a focus on innovation, scalability, and inclusivity, DoorDash continuously strives to enhance its platform, ensuring it meets the evolving needs of its diverse user base, including consumers, Dashers, and merchant partners. About The Role We are seeking a talented Content Designer to join our Product Design team, supporting the New Verticals initiatives across retail, grocery, and other consumer and Dasher experiences. Reporting directly to a Content Design Manager under the Head of Content Design, this role offers an exciting opportunity to shape the content strategy and user experience for emerging product areas. The ideal candidate will lead the development of clear, consistent, and engaging content that aligns with our brand voice, UX standards, and business goals. You will collaborate closely with cross-functional teams, including product management, research, engineering, marketing, and design, to ensure our language enhances usability and customer satisfaction. Your work will help scale our content frameworks, embed innovative approaches in an AI-first environment, and contribute to the overall product vision for DoorDash’s expanding ecosystem. Qualifications

• 5+ years of experience in content design, UX writing, or related fields
• Portfolio demonstrating end-to-end projects with cohesive storytelling and holistic design
• Strong understanding of systems thinking and translating complex concepts into simple, intuitive experiences
• Experience working with technical constraints and opportunities in AI, automation, and model operations
• Excellent storytelling, communication, and influencing skills for cross-functional collaboration
• Curiosity about emerging technologies and their implications for content and user experience
• Ability to develop and evangelize content standards, guidelines, and best practices at scale
• Experience working in fast-paced, collaborative environments with diverse teams

Responsibilities

• Lead the content design and user experience strategy for New Verticals products and features, contributing to overall product vision and frameworks
• Embed technical depth into content strategies, demonstrating fluency in AI, automation, and model operations and their impact on content systems
• Develop scalable content patterns, frameworks, and parity across different geographies and user segments
• Innovate and explore human-centered content approaches in an AI-first landscape, ensuring relevance and clarity
• Partner with cross-functional teams—including product design, management, research, analytics, engineering, and marketing—to align content with business objectives and user needs
• Establish, maintain, and evangelize content standards, guidelines, and best practices as the product scales
• Collaborate with the content design team to support each other’s work, share insights, and foster a culture of continuous improvement

Benefits

• Competitive salary aligned with experience and market conditions
• Opportunities for equity grants and performance-based incentives
• Comprehensive health, dental, and vision insurance plans
• 401(k) plan with employer matching contributions
• Paid parental leave (up to 16 weeks)
• Wellness benefits and mental health programs
• Paid time off and paid sick leave in accordance with applicable laws
• Flexible paid time off/vacation policies for salaried roles
• Paid sick time accrued based on hours worked
• Additional perks such as commuter benefits, disability and life insurance, family-forming assistance, and more

Equal Opportunity DoorDash is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic. We believe that a diverse team drives innovation and success, and we actively encourage applications from individuals of all backgrounds.