For a United Nations Agency based in Geneva and to perform on remote, NTT DATA is looking for a Senior UX/UI Designer who will lead the user experience (UX) and user interface (UI) design of Collaboratory's digital environment. This includes gathering user requirements from a global and diverse community, designing and prototyping a Tools and Resource Marketplace, and developing a consistent design language that can be applied across Collaboratory's digital solutions, materials and resources.
You will be responsible for:
- Audit the current ecosystem and establish design principles, user needs, accessibility requirements and system architecture.
- Building on existing foundations, establish the visual language, typography, colour, layout, imagery, iconography, data visualization and responsive standards.
- Develop reusable UI components, interaction patterns, user journeys and page templates for the Collaboratory digital environment.
- Develop adaptable templates and standards for technical resources, communications and other project outputs.
- Document the system, support developer implementation, establish governance and version control, and build internal capability to maintain and evolve it.
- Design audit & recommendations; inventory of existing components/assets; priority design-system requirements.
- Collaboratory design principles; accessibility standards; responsive-design principles.
- Visual foundations library; colour and typography system; grid/spacing system; icon/illustration guidance; data-visualisation guidance.
- Figma component library; reusable UI components; component variants/states; responsive specifications (Figma or equivalent solution as cleared by initiative team).
- UX pattern library; key user flows; interaction standards and reusable page patterns.
- Template suite for priority project products; digital publication templates; presentation/resource templates.
- Design-system documentation; developer specifications; design tokens where appropriate; handover package.
- Design-system governance model; contribution/update process; maintenance roadmap; training and handover sessions.
- High-fidelity, interactive prototype of the Tools and Resources Marketplace.
- Designs and interaction patterns for AI-assisted Marketplace functionality.
- Usability testing findings and documented design iterations.
- Design specifications and requirements to support development and production.
- New or adapted components and patterns for incorporation into the Collaboratory Design System.
You need the following:
Essential Knowledge and Skills:
- Proven skills in the areas of UX/UI design, facilitation, workshop design, building trust, and effective communications with non-design experts.
- Expert proficiency in Figma - component libraries, variables, auto-layout - together with front-end proficiency sufficient to build and maintain a production component library in React, TypeScript, utility-first CSS such as Tailwind, Storybook and Git-based workflows, keeping design libraries and their coded equivalents in step.
- Demonstrated ability to interact in complex situations involving technical, cultural, and political elements.
- Ability to effectively collaborate with teams in an international, multi-cultural, multi-disciplinary environment; separated by geographical locations and working under different time-zones.
Education Qualifications:
- Essential: a degree in UX/UI design, interaction design, human-computer interaction, digital design, or a related field, or equivalent demonstrated practical experience.
Experience
- Essential:
- +5 years delivering UX, UI and/or service design outcomes across complex digital products, platforms, portals or community-facing experiences with a global user base, supported by a portfolio that shows both strategic thinking and visual craft.
- Experience building, owning and governing a design system in production and at scale, including its coded component library, working directly with engineers on implementation, token architecture, component API and versioning
- Experience gathering user requirements from diverse, non-technical and technical stakeholders and translating them into wireframes, prototypes and high-fidelity designs.
- Desirable:
- Experience working with international organizations, public health bodies, research networks or other multi-stakeholder, multi-country communities.
- Familiarity with UN digital and brand standards, or with other public sector or multilateral design systems.
- Experience designing for open-source platforms and communities built on openness, reuse and shared ownership.
- Experience designing for multilingual audiences and varied levels of digital or technical literacy.
- Experience designing marketplace, repository or resource-sharing products is an advantage.
- Experience designing interfaces for AI-assisted features, including how generated output, confidence and provenance are presented to users.
- MS Office Suite (Word, Excel, Outlook, PowerPoint, etc.)/ MS SharePoint, MS Visio
NTT Data is a multinational consultancy company, employing over 200.000 professionals world-wide. Within the International Institutions we have framework contracts with European Institutions like: European Commission; European Parliament; European Court of Auditors; Europol; NATO; Court of Justice; EPO; European Council, United Nations, etc.
If you are interested and available for this opportunity as freelance contractor, please submit your Europass format CV in English as soon as possible.