Investment Community Manager

OUR MISSION At Simply Wall St, we help people become confident, long-term investors. The stock market offers an exceptional opportunity for building wealth, but it’s easy to fail. While many chase quick wins, we believe in thinking long-term and investing like a business shareholder. Our product gives individual investors the capabilities to build a portfolio, previously only available to professionals. WHY JOIN?

• Help us empower individuals by giving them a new way to invest in stocks;
• Work at a profitable, global, B2C SaaS startup;
• Operating at scale with 6.5 million users across 180 countries;
• Small team and flexible working environment;
• Work with a product customers love: 4.5* Trustpilot Reviews;
• Strong employee retention with 70% of the team with us for >2 years.

See more information about the company, how we work and benefits etc https://simplywallst.atlassian.net/wiki/spaces/SWSP/overview This is a full-time role, based remotely from anywhere in Australia but able to work primarily 7am to 1pm AEST as the core hours in your work day (with the exception of Mondays). Role Objective The objective of this role is to lead the growth, engagement, and quality of the Simply Wall St Narrative Investing Community. A space where retail investors share their own investment narratives and insights to help guide better, long-term investing decisions. This role is key to developing community as both an acquisition and engagement channel - attracting new investors, while deepening participation, retention, and loyalty within Simply Wall St’s platform. You’ll identify ways to encourage investors to contribute narratives, improve the experience of sharing and discovering insights, and measure the community’s overall success. TEAM STRUCTURE You will be part of the Narratives Community team, working closely with leadership, product, and design. You will report directly to the Head of Marketing. ResponsibilitiesCommunity Engagement & Growth

• Develop and execute strategies to encourage investors to share and create user-generated investment narratives.
• Foster peer-to-peer engagement by driving follows, comments, likes, and collaboration between investors.
• Moderate conversations to maintain an informed, respectful, and data-driven environment.
• Build and manage a network of external creators, analysts, and contributors who add depth and diversity to the community’s investing discussions.
• Partner with the Community Product team to improve community tools, engagement loops, and the investor experience.

Audience Expansion & Channels

• Own and improve Simply Wall St’s key community newsletters: Weekly Picks & Community Digest
• Develop and execute social sharing strategies to showcase top community narratives and discussions, driving new investors to engage with and join the Simply Wall St community.
• Collaborate with marketing and product teams to test and optimise cross-platform campaigns that convert engaged audiences into active community members.

Sponsored Narratives & Partner Success

• Manage the end-to-end process for sponsored narrative content, from briefing and writing/editing to publishing and performance tracking.
• Coordinate with third-party writers, contributors, and advertisers to deliver high-quality, engaging, and compliant stories that resonate with investors.
• Track engagement, reach, and ROI for sponsored narratives, providing regular reports to partners and internal teams.

CapabilitiesKnowledge

• Strong understanding of investing concepts, financial markets, and the mindset of long-term retail investors.
• Experience in community management, growth marketing, (forums, Discord, Reddit, or similar).
• Experience with editorial writing within investing, fintech, or financial media.
• Familiarity with Facebook, Twitter/X, Reddit, and Substack as investor engagement and acquisition platforms.
• Experience using marketing tools like Braze

Skills

• Community building and engagement strategy development.
• Editorial and copywriting expertise for investor audiences.
• Campaign planning, coordination, and reporting.
• Analytical ability to interpret engagement and performance data.
• Excellent written and verbal communication skills.

Attributes

• Passionate about investing, education, and empowering everyday investors.
• Strategic and creative, with a strong sense of ownership.
• Curious, experimental, and data-driven.
• Highly collaborative - works seamlessly with both Marketing and Product teams.
• Results-oriented, focused on measurable community growth and impact.

PERKS

• Flexible Remote Working: Work where you are most productive;
• Simply Stop: Time is one of the most valuable commodities, so we stop working early on Fridays;
• Share Club: We provide a subscription to SWS, cash for you to invest & regular sessions to discuss stocks and investment ideas;
• Parental Leave Policy: With a supportive return to work option;
• Learning & Development Fund: We invest in your growth;
• Team Events & Hackathons: An opportunity for everyone to come together and push what is possible.