Product Designer (12 Month Fixed Term Contract)

Product Designer (12 Month Fixed Term Contract)Location: Remote UK

Contract: 12 month fixed term contract

Hours: 37.5 hours (Core hours 10:00am - 2:00pm Monday - Friday)

We're here to help those who teach. It's what brings us to work every day. At Twinkl, we’ve been providing educators across the world with high quality, trusted teaching and learning resources for over a decade now. They’re all written and checked by our wonderful team of experienced educators, and there are hundreds of thousands of resources to download, with new ones added daily.

The product team is dedicated to creating innovative and engaging experiences for both learners and educators. We are committed to enriching the lives of users by maintaining and evolving our web platform, as well as through creating tools that save adults time and educational applications that inspire learning in children.

We’re looking for an experienced Product Designer to evolve our retention experiences on the website, helping bring value to users and elevate their Twinkl experience. You will be responsible for designing user-centric interfaces that make the lives of educators and parents easier every day.

Ongoing projects/how you’ll spend your day:

• Customer-centric UX/UI design: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications. Design intuitive, accessible, and visually appealing user interfaces that enhance the learning experience. Ensure a seamless user experience by designing clear navigation, interaction flows, and information architecture.

• Leverage customer insights: Collaborate with the UXR and customer insights teams to conduct user research to understand the needs, pain points, and behaviours of educators and students. Translate research findings into actionable design insights and product requirements.

• Design exploration: Coordinate and lead appropriate forums for the purpose of ideation and exploring design solutions with a cross-functional team, including stakeholders (you will have an extensive toolkit of methodologies to enable this)

• Cross-functional collaboration: Collaborating with engineering, product, UXR, data and education teams to ensure the successful development and launch of products.

• Building a design system and standards: You will be at the forefront of the development and implementation of design systems, bringing consistency and improved usability across all digital products on all channels

• Support the end-to-end product development process: From product conception and ideation through to implementation, pre-launch testing and final customer feedback (circling back into iterative product design) you will be engaged and contributing every step of the way to ensure a successful launch of high quality products

Requirements:

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
• 3+ years of experience in product design, preferably in customer-facing products across web or apps, education technology or related industry.
• Proficiency in Figma or similar.
• Strong portfolio showcasing your design process, user research, and final designs.
• Excellent communication and presentation skills.
• First-hand experience with some of the latest prototyping AI tools, either professionally or as personal experimentation.
• Understanding of accessibility standards and best practices.
• An understanding of the EdTech landscape, and emerging technologies such as AI is a plus

Benefits:

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process
• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
• From day 1 - Westfield Health, 33 annual leave days per year (pro-rata) inclusive bank holidays, a "Me" day each year, a charity day each year, flexible working policy with opportunities to work from home and Twinkl subscriptions.
• Quarterly company awards programme
• Seasonal events
• Referral scheme
• Cervical and Prostate screening
• Company sick pay after 3 months of service
• After probation - cycle-to-work scheme
• Long-term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long service award, long service annual leave