Experience Design & Engagement Program Manager

Channel Impact is a channel specialty firm that helps companies of all sizes achieve route-to-market success through partnering. Join us—to grow your career and be recognized as one of the best and brightest experts in the partner community.

Channel Impact is seeking an Experience Design & Engagement Program Manager to join our events team. In this role, you will lead the development of an intelligent and thoughtful end-to-end game strategy for our client’s Sales Kickoff and support bringing the XD strategy to life. In collaboration with our internal team, business partners, and content stakeholders, you will help deliver experiences that are fresh, engaging, and attendee-ready.

This is a full-time, salaried position with benefits for a remote worker within the United States.

What You Will Be Doing:

Gamification for Sales Kick Off responsibilities:

• Develop Gamification Strategy:
• Define and execute a creative vision for event gamification, aligning with business objectives and sales team
• engagement goals.

Program Management:

• Manage gamification timeline and understand how gamification milestones impact other work stream
• milestones, such as technology/platform and communications

Lead Multidisciplinary Teams:

• Inspire and guide UI/UX designers, game designers, and event specialists, fostering innovation and
• collaboration throughout the project lifecycle.

Design Engaging Systems:

• Create gameplay mechanics, competitive elements, and reward structures that make event participation fun,
• motivating, and memorable.

Oversee User Experience:

• Ensure the development of intuitive and engaging user interfaces and experiences that maximize attendee satisfaction.

Analyze & Iterate:

• Gather participant feedback and analyze engagement data to continuously refine and improve gamified elements.

Ensure Seamless Execution:

• Oversee end-to-end implementation of gamification strategies, ensuring all elements are delivered smoothly and integrated flawlessly into the overall event experience XD Support Responsibilities

Creative Development:

• Lead experiential component design such as new innovation elements, Partner Hub design, and networking opportunities, etc. in collaboration with third party business partners.

Program Management:

• Manage timeline and understand how milestones impact other work stream milestones, such as technology/platform and communications

Seamless Execution:

• Oversee end-to-end implementation of the experiences, ensuring all elements are delivered smoothly and integrated flawlessly into the overall event experience

What You Bring:

• 3+ years of experience in game design, gamification, or related fields, with a proven record of delivering successful, engaging experiences.
• Experience in designing systems, mechanics, and engagement strategies.
• Strong creative instincts balanced with analytical thinking and participant insight.
• Experience collaborating across cross-functional teams.
• Ability to communicate effectively with both creative and technical partners.
• Familiarity with modern design tools and platforms.
• Passion for innovation and creating memorable experiences.
• Strong organizational and prioritization skills.

Note: This is a vision-driven role; technical fluency is required for collaboration but not hands-on development

Our Benefits:

• Competitive compensation commensurate with experience
• Full Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance
• Flexible paid time off
• Paid holidays
• 401k & Company Match
• Learning & Development Stipend
• Employee Referral Bonus

Channel Impact is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status or other applicable legally protected characteristics.