Business Analysis Manager

THIS IS A PARENTAL LEAVE CONTRACTPerks & Benefits:

• Competitive Salary and annual remuneration reviews.
• Health & wellness benefits to support your physical and mental well-being.
• Remote work model with co-working options available.
• Supportive team – Fun, caring colleagues with regular team-building activities and social events.
• Career experiences – Lateral, vertical, and rotational opportunities for development.
• Generous leave – Including birthday leave, a Joy day every quarter, and extra time off over Christmas.
• A happy, respectful and energetic work environment where 95% of employees recommend working at JobAdder (check out our Glassdoor reviews!)

The Role:

• Manage the activities and performance of Business Analysts across multiple product teams, located in Australia and Vietnam.
• Provide mentorship, coaching, and development opportunities to BA's at all levels.
• Oversee and support Business Analysts who have Quality Assurance responsibilities, ensuring they are effective in both BA and QA functions.
• Set standards for BA practices, documentation, tooling, and facilitation techniques.
• Collaborate with Product Management, Engineering, and Design leadership to ensure alignment on delivery goals and priorities.
• Receive objective-based assignments, and determine resources and support needed to meet schedules and goals.
• Ensure Business Analysts are aligned to the highest priority initiatives and contributing effectively across the journey teams.
• Contribute directly to one development journey team as a Senior Business Analyst.

About You:

• Experience: Previous experience in a SaaS organisation in a Senior Business Analysis role, including at least 2 years in a proven people leadership or mentoring capacity.
• Expertise: Deep knowledge of Agile development and the SaaS product lifecycle. Experience leading cross-functional teams and managing change is essential.
• Key Skills: Advanced business analysis, strong stakeholder engagement, and excellent communication skills. Must be able to operate strategically while also contributing tactically as an individual contributor.
• Technical Proficiency: Extensive experience with backlog management, sprint planning, and writing user stories is required. Familiarity with QA practices is a plus.

About JobAdder:

At JobAdder, we’re not just another software company — we’re a global leader in recruitment technology. With over 200 passionate team members across 5 countries and 25,000+ users worldwide, we’re reshaping the future of hiring.

Our powerful recruitment management platform empowers companies and agencies to streamline their processes, gain a competitive edge, and connect the right people to the right roles.

We believe recruitment is all about people. Our mission? To help recruiters focus on what really matters — building meaningful, impactful relationships and changing lives — by removing the mundane administrative tasks that slow them down. With JobAdder, we supercharge productivity, increase efficiency, and ensure that recruiters can truly focus on the human side of their work.

We’re on a journey to make recruitment smarter, more joyful, and more efficient for everyone. Our vision is to become the world’s most-loved recruitment platform, and every team member contributes to our success through our core values: Empathy, Customer Focus, Innovation, and Results.