Content Designer (Remote - US)

This position is posted by Jobgether on behalf of AffiniPay. We are currently looking for a Content Designer in the United States. As a Content Designer, you will shape user experiences by creating clear, engaging, and human-centric content across complex digital products. You will design and optimize in-product messaging, onboarding flows, system notifications, and conversational interfaces, including AI-driven experiences. Working closely with product designers, engineers, and researchers, you will ensure content supports usability, accessibility, and business objectives while anticipating user needs. Your work will directly impact how users engage with products, reduce friction, and enhance satisfaction, all within a collaborative, innovative, and high-growth environment. Accountabilities

• Craft and structure product content including microcopy, onboarding flows, error messages, and system notifications to guide users confidently
• Design conversational and multi-modal experiences for chat, voice, and agent-driven workflows, ensuring clarity, trust, and consistency
• Collaborate with cross-functional teams—product designers, engineers, and researchers—to define content experiences for features, particularly AI-assisted workflows
• Contribute to product discovery, usability testing, and iterative content improvements for clarity, conversion, and user satisfaction
• Maintain and evolve content systems, voice, tone, and style guidelines, documenting reusable patterns and prompts
• Identify opportunities to leverage AI and automation to reduce user effort, prevent errors, and deliver proactive, seamless interactions
• Ensure all AI-driven and automated content meets accessibility, ethical, transparency, and brand standards

Requirements

• 3-5+ years of experience in content design, UX writing, or content strategy, preferably with SaaS or complex digital products
• Strong portfolio showcasing user-centered content work, including conversational or AI-driven experiences
• Solid understanding of UX principles, accessibility best practices, and content design methodologies
• Experience collaborating with product designers, engineers, and researchers to influence user experiences
• Excellent writing skills—clear, concise, and adaptable to multiple tones and contexts
• Familiarity with conversational UI design, AI-assisted content creation, and large language models
• Ability to balance tactical deliverables with contributions to long-term content systems
• Bonus: Experience in fintech, legaltech, or other regulated industries, prompt design, AI response tuning, or service design for multi-modal experiences

Benefits

• Competitive compensation, including annual bonuses, equity options, and 401(k) or RRSP with company match
• Fully remote work with flexible scheduling and generous paid time off
• Health insurance coverage, including a 100% company-paid HDHP plan, dental, and vision options
• Wellness programs, mental health support, and personalized coaching
• Learning and development opportunities, leadership programs, and professional growth funds
• Community engagement through volunteer programs, charitable matching, and team-building events
• Recognition programs including awards and peer-to-peer appreciation platforms

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!