Principal Product Manager - Consumer & Creator Experience
Salary: $170K-$200K + Super
Location: Remote (Australia)
The Opportunity
This is a senior individual contributor role for an experienced product operator who thrives in complex environments, takes ownership with minimal direction, and moves seamlessly between strategy, discovery and execution.
You'll be responsible for improving experiences for both end users and creators, while helping scale the systems, tools and workflows that support a rapidly growing content ecosystem.
This role is ideal for someone who enjoys building, experimenting, and bringing ideas to life quickly using modern product and AI tools.
What You'll Be Doing
- Own strategy, roadmap and execution for a significant product domain
- Improve creator onboarding, engagement, retention and monetisation experiences
- Build tools, dashboards and operational workflows that support creators at scale
- Identify opportunities to improve marketplace health, content supply and customer engagement
- Partner directly with leadership, design, engineering and data teams to drive outcomes
- Use customer insights, experimentation and analytics to shape product decisions
- Develop and validate new concepts through rapid prototyping and AI-powered workflows
- Understand the needs of both customers and creators, balancing outcomes across a two-sided ecosystem
- Drive initiatives from discovery through launch with a high level of ownership and autonomy
What We're Looking For
- 8+ years' product management experience
- Strong background building consumer-facing digital products
- Experience owning products end-to-end as a senior individual contributor
- Proven ability to operate autonomously in fast-moving and ambiguous environments
- Experience working across both customer and creator, supplier or marketplace experiences would be highly regarded
- Marketplace, creator platform, content, community, media or ed-tech experience is a strong advantage
- Experience scaling content-heavy products, workflows or operational systems is beneficial
- Exceptional problem-solving skills and commercial judgement
- Strong communication and stakeholder management skills
- AI-native ways of working, including tools such as ChatGPT, Claude, Cursor and similar platforms
Key Traits
- High agency
- Builder mentality
- Systems thinker
- Strong product instincts
- Commercially minded
- Customer obsessed
- Comfortable working directly with executives
- Thrives with autonomy, accountability and ownership
