Marketing Automation Expert (e-Commerce)

Apply here: https://tally.so/r/2EEG0e What You’ll Do

• Own full lifecycle marketing for our eCommerce clients (email + SMS).
• Write high-converting marketing copy for flows, campaigns, automations, and SMS sends.
• Plan monthly email + SMS calendars with clients: concepts, offers, segmentation, and messaging.
• Design emails from scratch (Figma or Klaviyo builder) that look clean, branded, and conversion-driven.
• Build and launch flows (welcome, abandon cart, post-purchase, winback, replenishment, and custom automations).
• Manage segmentation, list hygiene, deliverability safeguards, and performance optimization.
• Execute A/B tests across subject lines, creative, segmentation, send times, and offers.
• Run SMS campaigns: write copy, structure offers, design MMS creatives, and optimize for ROI.
• Lead communication with clients via Slack and calls — ensuring clients feel guided, supported, and confident.
• Deliver weekly + monthly performance reports (open rates, click rates, revenue attribution, deliverability notes, and strategic recommendations).
• Collaborate with internal teams (paid ads, creative, strategy) to keep all marketing channels aligned and cohesive.
• Apply deep understanding of consumer psychology, retention marketing, and direct response principles.
• Proactively launch campaigns, identify opportunities, and improve flows — without being micromanaged.

What We’re Looking For

• 4–7+ years of experience running email + SMS for eCommerce brands.
• Proven track record using Klaviyo (non-negotiable).
• Experience with Postscript, Attentive, or similar SMS platforms is a plus.
• Strong copywriting skills — you can write offers, hooks, subject lines, and brand-aligned messaging.
• Strong design ability — you can produce polished, conversion-focused email designs end-to-end.
• Deep understanding of segmentation, deliverability, A/B testing, attribution, UTM tracking, and data-driven decision-making.
• Experience managing client communication: calls, strategy discussions, performance reviews, and feedback loops.
• Fluent in English (written + spoken) — confident speaking with clients.
• Shopify understanding — you know how customer data, events, and integrations work.
• Stress-ready, proactive, and obsessed with improvement.
• You push for results and don’t need hand-holding.
• Preferably based in Europe for time-zone alignment, but open globally.
• Global mindset — our clients are in the US, UK, EU, and Australia (no night shifts required, but time flexibility helps).

Why Join Us?

• Fully remote: work from anywhere (Europe preferred).
• Zero micromanagement — we hire grown professionals.
• Ownership from day one: you’ll run client accounts independently.
• You’re responsible for your impact — freedom with accountability.
• Performance-based bonus structure — the more value you generate, the more you earn.
• Flexible schedule: work however you want, as long as you hit deadlines and communicate proactively.

Apply here: https://tally.so/r/2EEG0e