Service Designer

• Contract until end of October 2025 – Government Department
• CBD Location – Working from Home
• Salesforce Implementation

The role This Government Department is seeking an experienced Service Designer to help design and translate the digital strategy into an operational product for a large IT System Implementation. Key Responsibilities

• Ensure the new IT System fits the purposes of government department
• Translates the digital strategy into a strategic architectural roadmap
• Provides a strong central digital policy coordination point
• Supports the government to assure and leverage its digital investments
• Lead the digital capability uplift of the new system

Essential Skills

• Min 5 years of experience working as a Service Designer
• Experience in identifying and implementing lean UX/UI sketching, prototyping, architecting including process improvement
• Demonstrated application of human-centred design methods
• Prior Salesforce experience highly regarded
• Demonstrated experience with Web Content Accessibility Guidelines (WCAG)
• A strategic outlook and ability to operationalise a strategic vision
• Excellent stakeholder engagement skills

What’s In It For You

• Contract until end of October 2025 – Government Department
• CBD Location – Working from Home
• Salesforce Implementation

Should you wish to discuss the opportunity in further detail please contact Sarah Jordan on 9236 7765 or apply now to secure an interview.