User Experience Designer

About Us:

Viaduct Generation is a young, dynamic, and forward-thinking digital agency dedicated to delivering outstanding SEO strategies for our clients. We pride ourselves on fostering a supportive and innovative work environment where creativity and well-being are at the forefront of everything we do. Our commitment to social responsibility is evident in our pledge to donate 5% of our profits to charitable causes. Additionally, we believe in sharing our success, which is why we have a profit share scheme in place for all employees.

Role Summary

The UX/UI Designer will be responsible for defining and delivering an optimal user experience for a high-profile client's digital properties, encompassing a two-sided e-commerce marketplace and a community platform. The goal is to maximize user engagement and conversion through intuitive and aesthetically compelling design.

Key Responsibilities

• User Experience Strategy:
• Design and refine the user flows for critical areas, including new user onboarding experiences, the e-commerce checkout path, and vendor-specific marketplace pages.
• Conduct user research (e.g., journey mapping, usability testing) to identify pain points and drive design solutions that improve the overall customer experience.
• Interface Design & Prototyping:
• Create high-fidelity UI mockups, wireframes, and interactive prototypes for web and mobile interfaces, ensuring designs align with the client’s brand guidelines and are conversion-focused.
• Work in collaboration with the Product Manager and dedicated Developers to translate design specifications into technical requirements.
• Conversion & Optimization Focus:
• Apply Conversion Rate Optimization (CRO) principles to design, specifically focusing on optimizing the e-commerce flows for major product drops/sales events.
• Maintain and evolve a robust design system to ensure visual and experiential consistency across all digital touchpoints.

Required Skills & Qualifications

• Demonstrated portfolio showcasing expertise in designing e-commerce platforms, marketplaces, or community-based websites.
• Expert proficiency in modern design and prototyping tools (e.g., Figma, Sketch) and the ability to deliver development-ready assets.
• Strong understanding of usability, accessibility standards, and the technical constraints of front-end development.
• Experience integrating user feedback and data analytics into the design process.

Benefits:

• 4.5-Day Work Week: Enjoy a better work-life balance with our standard 4.5-day working week.
• Mental Health Days: We prioritise your well-being with designated mental health days.
• Menstrual Days: Understanding the needs of our diverse team, we offer menstrual leave for those who need it.
• 32 Days Holiday: Generous holiday allowance to recharge and relax.
• Social Responsibility: Contribute to positive change, as we donate 5% of our profits to charities making a difference.

How to Apply:

If you are passionate about SEO, thrive in a remote work environment, and want to be part of a team that values both professional growth and social responsibility, we would love to hear from you. Please send your CV and a cover letter detailing your experience and why you would be a great fit for Viaduct Generation to fabio@viaductgen.com.

Join us at Viaduct Generation and be part of a company that not only values your skills but also cares about your well-being and the world around us.