Senior Community Manager

Role Title: Senior Community Manager

Location: Remote (UK Residents Only) Please note we are only accepting applications from within the UK due to the requirement to travel occasionally for work events and socials.

Job Overview

Fusebox is scaling from a single-IP studio to a multi-IP portfolio business. With major titles like Love Island: The Game, Big Brother: The Game, and The Traitors: Interactive Game, alongside upcoming original Fusebox IPs, our audience is expanding rapidly.

As we expand, we are hiring a Senior Community Manager to build, own, and scale a centralised Fusebox community ecosystem outside of our individual games. As a newly created position within the Growth team (reporting to the Director of Growth), this is a hands-on role requiring a strategic operator who is keen to get into the details, standardise our community practices across the portfolio, and independently drive daily content creation.

Responsibilities

• Define the structure and strategy to build a thriving, centralised Fusebox player network that celebrates our entire games catalogue.
• Act as both the strategist and the creator. Concepting, designing, and publishing community content - videos, memes, polls, and teasers tailored to reality TV and narrative gaming audiences.
• Maintain a high-frequency content calendar across all active social platforms
• Coordinate directly with product teams to drive excitement for live ops events, season launches, and major updates within our existing live titles.
• Drive awareness and player adoption for new game launches, leveraging our established audience.
• Create viral, shareable content that attracts new players to our portfolio while keeping our current player base highly engaged.
• Integrate our Web Shops into the community experience in a way that feels organic, valuable, and rewarding for players.
• Gather, synthesise, and relay actionable player feedback, especially for our newly launched original titles.
• Analyse dashboards regularly to report on community sentiment, engagement and growth metrics.

Requirements

• Demonstrated experience in community management or social media roles, specifically within mobile gaming.
• Proven track record of scaling, unifying, or evolving large player communities across multiple social platforms.
• Strong hands-on content creation skills (video editing, copywriting, basic graphic design).
• Familiarity with live ops coordination and integrating direct-to-consumer platforms (like Web Shops) into community strategies.
• A player-first mindset balanced with the commercial instinct to drive measurable ecosystem growth.
• Excellent communication skills and the ability to collaborate cross-functionally.

Preferred

• Experience with IP‑driven fan communities, understanding how audiences engage with TV, entertainment and fandoms (e.g. Love Island, Big Brother, The Traitors).
• Excited by how emerging technologies, such as AI, can help scale and compliment daily content generation and community management.
• Experience managing relationships with content creators, streamers, or building community ambassador programs.
• Excels at both strategic planning and hands-on execution.