Senior Software Test Engineer

Senior QA Engineer – Manual & Automation | CRM & Web Applications | Salesforce | UK-Based | £60,000 + 12% bonus

We’re looking for a Senior QA Engineer with Salesforce Experience to contribute across both manual and automated testing as part of a growing QA function within a leading UK FTSE 100 organisation.

You’ll work across their Salesforce CRM ecosystem and bespoke web applications, delivering high‑quality manual and automation test coverage, You’ll also play a key role in shaping QA best practices and driving quality standards across the wider engineering function.

Key Responsibilities

• Execute functional, integration, regression, and exploratory testing across web applications and Salesforce
• Review acceptance criteria and refine test scenarios where required.
• Create high‑quality test cases in Xray, ensuring full requirements coverage and traceability.
• Validate CRM workflows, permissions, custom logic, data flows, and third‑party integrations.
• Perform end‑to‑end testing across CRM journeys including cross‑system interactions.
• Design, develop, and maintain scalable automated UI and API test frameworks using Playwright.
• Drive the evolution of the automation strategy, improving coverage, reliability, and maintainability across the test suite.
• Support the growth of a scalable automation suite to improve regression speed and reliability.
• Use Xray to manage test cases, test runs, and test plans.
• Log, track, and validate defects in JIRA, producing clear and actionable bug reports.
• Contribute to structured QA reporting and continuous process improvement.
• Collaborate with developers, BAs, and Product Owners to clarify requirements and testability.
• Communicate risks, defects, and findings clearly during sprint cycles.
• Support discussions around “Definition of Done” and quality expectations.
• Act as a quality advocate within the team, promoting best practices
• Support more junior QA engineers where required, contributing to a high-performing QA capability.

Required Skills & Experience

• 4-5+ years’ experience in QA across manual and automation testing.
• Experience with Salesforce testing
• Hands‑on experience with automation testing, ideally Playwright (UI + API).
• Strong working experience with JIRA (defects) and ideally Xray (test execution, traceability, reporting)
• Good understanding of APIs, JSON payloads, integrations, and web application architecture.
• Methodical, detail‑driven, and curious in your testing approach.
• Strong communication and documentation skills.
• Collaborative mindset with the ability to work effectively across multidisciplinary teams.
• Experience influencing QA processes, standards, or tooling within Agile delivery environments.