Marketing, Design & Social Media Officer

Marketing, Design & Social Media Officer (Part-Time Contract)Contract: Until 31st March 2026

Hours: ~ 2.5 days/week (20 hours/week)

Location: Remote

Pay: £150-200 per day (dependent on qualifications & experience)

About Mencap

Mencap is the leading charity for people with a learning disability in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice, change laws, and provide support so that everyone has a chance to live the life they choose. Our values are Passionate, Inclusive, Brave, Positive, Kind.

Purpose of the Role

We are seeking a creative, skilled and motivated Marketing, Design & Social Media Officer to support Mencap’s marketing, design and social media activity. In this role you will help to produce high-quality visual content, write engaging copy, manage social media channels, schedule posts, and support broader campaigns to increase awareness and engagement with Mencap’s mission.

What You Will Do

• Create graphic design work (print & digital) in Adobe Creative Suite (e.g. Photoshop, Illustrator, InDesign) in line with Mencap’s brand guidelines.
• Use Canva for quicker turn-around or template-based content.
• Plan, shoot/collect, edit video content (for campaigns, social media, internal comms) using appropriate tools (Adobe Premiere Pro / After Effects /CapCut other video editing software).
• Create, write, edit, proof-read copy for social media posts, newsletters, blogs, web pages, reports, etc., ensuring tone, style & messaging is consistent and compelling.
• Develop and maintain the social media content calendar; schedule posts via social media management tool(s).
• Monitor, respond to, and engage with audiences on social media, collaborating with other teams as needed (e.g. campaigns team, communications).
• Assist with the visual aspects of campaigns (graphics, banners, online adverts).
• Support analysis of performance: track metrics such as reach, engagement, video views; produce regular reports with insights and suggestions for improvement.
• Work with internal stakeholders to gather briefings, source content, images, quotes, case studies etc.
• Ensure all content meets accessibility standards (e.g. captions/subtitles on videos, alt text on images).
• Maintain and organise a repository of visual assets (images, video, graphics etc.).

What You Will Bring

• Strong graphic design skills using Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, CapCut or similar).
• Proficient in Canva, including setting up templates, adjusting designs, etc.
• Good video editing skills – ability to edit short video clips for social/digital use, add graphics, transitions, captions etc.
• Strong social media skills: content scheduling, platform knowledge (e.g. Facebook, Instagram, X/Twitter, LinkedIn, TikTok), monitoring/engagement.
• Excellent copywriting and editing skills – ability to write clear, engaging, audience-appropriate content.
• Ability to manage own workflow, meet deadlines, juggle multiple tasks.
• Good eye for detail, consistency and brand adherence.

Desirable

• Experience in the charity / not-for-profit sector, or working with social causes.
• Experience using analytics tools (e.g.SproutSocial, Buffer Hootsuite, Meta Business Suite, or other social media management tools) and using data to inform content decisions.
• Basic photography or content production experience (shooting photos / video).
• Understanding of accessibility best practices in digital communications.

Practical Details

• Contract length: 6 months – until 31st March.
• Working days: 2.5 days per week (exact days to be agreed).
• Occasional work in London office.
• Holidays: pro rata including bank holidays.