Change Manager

Role Summary

The Change Manager Consultant will be responsible for developing and executing

structured change management strategies to ensure the successful adoption and

implementation of organizational initiatives. The role involves facilitating change across

international and multi-disciplinary teams, managing stakeholder communication, and

ensuring alignment with business objectives. The consultant will guide leadership and

project teams in driving transformation and minimizing resistance to change.

Essential Knowledge and Skills

• Proven ability to coordinate, manage, and lead successful changes in projects across

multiple geographical locations.

• Proven skills in change management, facilitation, trust-building, planning, organizing,

and communication with attention to detail.

• Ability to think strategically and re-engineer processes, quickly developing actionable

plans to address risks and challenges.

• Ability to collaborate effectively in an international, multicultural, and multidisciplinary

environment across different time zones.

• Creative and analytical problem-solving skills with demonstrated teamwork,

innovation, and excellence.

• Proactive, flexible, resourceful, and able to work independently with limited

supervision.

• Excellent interpersonal skills, including influence, negotiation, motivation, and conflict

resolution.

• Proficiency in Office 365 Suite (Word, Excel, Outlook, PowerPoint, Teams, SharePoint).

Education Qualifications

Essential:

• First-level university degree in Communication, English, Marketing, Psychology, or other

related fields.

• Certified Change Management Professional (CCMP) and/or Prosci Change Management

(ADKAR Model).

Desirable:

• Certificate in Digital Business or Social Media Marketing.

• Certificate in graphic design or other communications/design tools.

Experience

Essential:

• At least 5 years of professional experience as a Change Manager in successful project or

program delivery across complex, cross-functional initiatives, some at the global level.

• Demonstrated experience applying structured change management methodologies and

leading change initiatives with measurable outcomes.

• Experience working with senior or executive-level management, including managing

resistance to change.

• Proven experience in developing business plans and project-related documentation.

Desirable:

• Experience working in multinational organizations, UN agencies, or international

projects, preferably in technical or public health programs.

• Experience in strategy, program delivery, and transition management.

• Experience in campaign planning, advocacy, communications design, or video content

creation.

• Experience managing change initiatives across multiple time zones without in-person

meetings.

Language Skills

• Expert knowledge in spoken and written English.

• Basic knowledge in French is desirable but not mandatory.

Other Essential IT Skills

• Proficiency with MS Office Suite (Word, Excel, Outlook, PowerPoint).

• Experience with MS SharePoint, MS Visio, and MS Project.