Application Support Engineer (w/m/d)

Job Title: Application Support Engineer

Location: Germany | Frankfurt

Job Type: Full-Time | Remote

Experience: 5+ Years

Key skills: Appian Development

Language Requirement: German (C1 level or native fluency)

We at Coforge are looking for Appian Support Engineer in Frankfurt**, Germany.**

We are seeking an experienced Application Support Engineer to join our team in Germany. The primary responsibility is to support business‑critical applications, ensure system stability, and collaborate closely with cross‑functional teams.

Knowledge of Appian is a strong advantage, but not mandatory. Candidates without Appian experience but willing to learn are also welcome.

Technical Skills Required

• Strong experience in Application Support for enterprise environments.
• Solid understanding of SQL, relational databases (SQL Server, MySQL), data modelling, and query optimisation.
• Experience with REST/SOAP Web Services, JSON, XML.
• Familiarity with JIRA, Confluence, Rally or similar tools.
• Understanding of authentication/security frameworks: SAML, OAuth.
• Exposure to Agile project environments.
• Strong analytical and problem‑solving skills.

Good-to-Have (Not Mandatory)

• Experience with Appian (19.x, 20.x, 21.x or above).
• Understanding of Appian Records, Sites, UX design, and Appian architecture.
• Experience with Appian plug‑ins or Appian-based integrations.
• Appian L2+ certification (optional).

Soft Skills

• German language proficiency (C1 level) is mandatory.
• Excellent written and verbal communication skills.
• Strong stakeholder management and cross‑team collaboration abilities.
• Ability to learn new technologies quickly (especially Appian).