**About the Role**

We are seeking a **Creative Director** to lead our branding, creative vision, and storytelling efforts, with a strong focus on AI industry/events. This role requires a visionary leader who can craft compelling narratives, oversee creative direction, and ensure brand consistency across all platforms. The ideal candidate has deep experience in creative strategy, branding, and visual storytelling within the AI ecosystem.

**Responsibilities**

*   Develop and execute a creative vision that enhances brand identity and storytelling.
*   Oversee design, content, and multimedia teams to create compelling visuals and narratives.
*   Lead branding efforts for AI events, ensuring consistency and innovation.
*   Collaborate with marketing, event, and product teams to align creative strategy with business goals.
*   Stay ahead of industry trends to drive fresh, impactful creative concepts.

**Qualifications**

*   15+ years of experience in creative direction, branding, or design leadership.
*   5+ years of experience in AI events or related industries.
*   Strong portfolio showcasing expertise in storytelling, branding, and visual communication.
*   Expertise in design software, multimedia production, and content strategy.
*   Excellent leadership, communication, and strategic thinking skills.

Creative Director

**Program Manager Role:**

About the Role

Our mission is to ensure all ourr users have a seamless customer care experience, while also protecting our reputation. To do this, we are expanding a new team called the Social Brand Reputation Team. They sit under Global Community Operations on the Social Media Operations Response Team (SORT), but they will be closely tied to Global Marketing and Crisis Communications.

They will live and breathe social media focused on protecting our reputation. This role will work in partnership with the US Program Manager to oversee a team of ten globally located associates who have to main objectives:

Provide white glove attention for viral and influencer posts on social media, working closely with cross-functional customer-care centric teams

Work with Comms and Marketing to serve as the frontline team for issues surfacing on social media

You should bring a passion for customer care, influencer management and crisis communications. You should be comfortable rolling up your sleeves with the details of individual customer care issues, have a passion for influencer/celebrity community, as well as feel comfortable managing sensitive issues-centric topics.

This role requires a person who is a dynamic, fast thinker who can spot potential problems before they become a major brand risk. We are looking for someone who is always looking to improve efficiency and solve problems which arise in this high change environment. The person should also be prepared to manage, steer and guide junior members of the team.

This role will work across many functions and teams within CommOps, across international offices, and will provide you with the opportunity to completely design, prioritize, and implement projects to support this fast growing organization scale.

Preferred Qualifications / Experience

4+ years of social media community management for a large global brand with diverse issues

Project management: you have proven experience of managing multiple projects end-to-end in a fast-paced environment, with the ability to work to tight timescales

Ability to thrive in an ambiguous and flexible work environment

Social Listening and Software Proficiency in Sprinklr & Brandwatch

Strong stakeholder management skills, especially ability to lead conversations in complex situations involving multiple and senior stakeholders from varied backgrounds

Understand intuitively what has the propensity to go viral and create brand crises

Experience leading influencer/celebrity management and relationships

Previous experience managing Brands and Crisis in Social Media

Customer care operations experience

Strong communicator (both verbal and written); creative copy writing skills

Customer focus, empathy and business acumen to understand the customers’ needs and generate engaging conversations in Social Media

Problem solver - Desire to address complex problems without hesitation

Independent and proactive, self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work

Highly organized and able to multi-task, whilst maintaining clear and proactive flow of communication

Clear Understanding of Engagement elements across the most popular social networks (Facebook, Twitter, Linkedin, Instagram, TikTok, Reddit, Youtube)

Ability to de-escalate, shift and approach negative engagements to turn them into positive outcomes for our users

Analytically oriented - Can demonstrate impact and efficacy of initiatives on the business

Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment

On-Call operations experience

Social Media Manager

Click here to watch more about the role 👉 https://www.loom.com/share/7596ce4c0c9547faa85f4d632b6a66cd?sid=c0d2c7ee-8c46-4624-ab92-213ffa67c64f

Click here to see more on our methodology 👉 https://gamma.app/docs/Senior-Social-Media-Content-Manager-ahn0p0nypac7k1k?mode=doc

**No Limit Email** is a fast-growing performance marketing agency specializing in scaling high-ticket D2C e-commerce companies. 

We are not a high volume, ‘churn and burn’ agency. Results are the only thing that matters. We track ROI for every client, and our North Star metric as an agency is that EVERY client turns into a case study we are proud of. 

Our team is the most important part of NLE. We’re a team of passionate, high-performing marketers obsessed with getting client results and growing and developing ourselves.

We invest heavily in our team’s training and development, and it’s important to us that we can help our team grow & develop into the best version of themselves, both personally and professionally. 

Stalk us here 👇

*   https://www.nolimitemail.com/ 
*   https://www.youtube.com/channel/UCCSaLgR7KdUs4L\_ap07\_lEQ 
*   https://www.linkedin.com/in/ecom-michael-galvin/ 

**About The Role**

*   If it excites you to work with founders who are obsessed with marketing…
*   You want to impact 10,000,000s of businesses around the world…
*   You want an arena to test and grow your skills… 
*   You want an opportunity to take social media accounts that are doing good… and make them world-class. 
*   You want a role where one day you’ll look back and think “Shit… I did my best work there. I’m so proud of what I accomplished”.
*   And get that ‘Golden Ticket’ case study/experience that will be key to unlocking so many opportunities in the future…

Well, my friend, the **NLE Senior Social Media Manager** is for you. 

**First, let’s get on the same page.I want our brand vibe to be 👇** 

Prestigious: 

*   Sophisticated, aspirational, respected, premium, confident (borderlining ‘functional arrogance’), and exclusive. 

Innovative: 

*   I want to set the trends. Not follow them. 
*   We are the leaders of what we do. We are the winning team. 
*   We challenge the current playbooks, and we share it with the world

Fun

*   All of the above, but with tongue-in-cheek humor and lots of fun. Not a brand that takes itself too seriously. 

My worst nightmare: 

*   Boring, generic, lame, lost in the noise, or a carbon copy of everyone else’s social media. 

I need someone who shares the vision and is excited to work closely with both founders to 10x our social media in 2025 and beyond. 

The accounts: 

*   Michael Galvin: Youtube, LinkedIn, Instagram, X
*   Gerri Cortes: LinkedIn
*   No Limit Email: Newsletter

We have the systems in place, and plan to launch new funnels & other exciting things this year… but it’s got to a point where there is too much work for us and we need to focus on other areas in the business.  

The missing part is **you**!  

**Your Responsibilities** 

*   Strategy & Systems: Work with the founders and our General Manager on a comprehensive strategy and have the system to support scale BEFORE we go and execute a bunch of stuff. You will work with us to create the 2025 strategy and build & improve the systems.
*   Manage Content: Create and manage content calendars across all platforms – linkedin, twitter, instagram, tiktok, youtube.
*   Content Management: Oversee task management in ClickUp.
*   QA: QA all videos and content and ensure it is always at a high standard, and on brand. 
*   Content Creation: Get in the trenches and create content when applicable. This can include design, editing, or copy. 
*   Oversee Delivery Teams: Manage creative agencies, designers, producers, and videographers for relevant content.
*   Data Analysis & Reporting: Support reporting to track content performance against defined KPIs and implement learnings to optimize content.
*   Content Ideas & Execution: Come up with new & exciting content ideas, and then bring them to life 
*   Distribution & Re-purpose: You won’t just come up with new ideas for content, you will help to turn one piece of content into 10 pieces of content across a variety of platforms to 10X our attention and visibility
*   Newsletter Management: You will work with internal subject matter experts to nurture our email list to increase lead flow.
*   Paid Ads: Create and test ad creatives/copy/landing pages following a system to create new demand.

**Qualifications**

*   Experience building personal brands.
*   Experience in content strategy AND execution. 
*   Proven experience growing YouTube accounts. 
*   Experience creating content eg you can write a LinkedIn post, or create a design asset in Canva
*   Proven systems to create AND distribute content (we don’t want to get stuck on that content creation hamster wheel!) 
*   Deep understanding of the social media and digital landscape, content and media trends, paid media, and online consumer behavior. 
*   Proven success in original and/or campaign video content strategy and execution. Proven multi-tasking ability and strong project management skills. 
*   Willing to work in a fast-paced environment with an openness to change. 
*   2+ years of relevant experience in content development and production paid media, and social media community management (agency or client side). 
*   Experience with social media and influencer publishing, listening, and tracking platforms (e.g. Sprinklr, Tagger, or similar). 
*   Excellent verbal & written communication.
*   Ability to solve problems and come up with systems to avoid the problem again.

**‍Deal Breakers**

Please don’t apply if you tick one or more of these boxes.

*   No YouTube experience. You must have experience growing YouTube accounts.
*   You are above getting your hands dirty on execution. You’ll be working with us on copy & design.  
*   Social media is just your job. That’s cool, but I’m only looking for obsessed people.  

‍Benefits

*   Annual leave & PTO
*   100% remote
*   Lunch & learns with industry experts
*   Opportunities for professional development and advancement within the organization

‍Other Role Details

*   Pay Range: $48,000 USD - $60,000 USD
*   Hours: This is a full-time position
*   Location: We are a 100% remote agency. The founders travel full-time, and it’s cool for you to do that too! Our team members are from around the world, and we make sure we have time when the team overlaps. 
*   Professional Development: We are big on professional development, and you’ll be coached by both founders, and our GM, have access to the NLE courses, all the courses we have ever bought (it’s a lot!), and additional coaching or programs as needed. We believe our team are assets to invest in.
*   Report To: You will report to Josh Tay, General Manager and Head of Marketing
*   About Your New Team: We only hire A-players. This means you’ll only work with some of the best in their respective fields. Everyone is hungry to learn and grow, and committed to getting great client results. 

The Hiring Process

1.  Submit your application here 👉 https://forms.clickup.com/6932497/f/6kj0h-169556/8GYUIC3D4KE07D9LQM
2.  Interview with CEO
3.  Reference Checks
4.  Onboarding

We are extremely thorough in our hiring process. This ensures we protect our high-performance team, and you know that whoever you work with will be the real deal.

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